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What Does Red or Blinking Lights Mean on Nespresso Essenza Mini or Plus, Pixie, CitiZ & Inissia Machines?

Flashing lights or a red/orange light on Nespresso Essenza Plus, Essenza Mini, Pixie, Inissia or CitiZ usually signal an easy to fix machine error. In less common cases, they may signal a problem with an internal component that only Nespresso can help you fix if you send it in for repair. Keep reading to learn more.

Nespresso Essenza Mini, Pixie, CitiZ or Inissia Lights Keep Flashing

There are a few different potential meanings when both the Espresso and Lungo buttons on your Nespresso Pixie, Essenza Mini, Citiz or Inissia have flashing lights. The most common problem is that your machine may be accidentally stuck in descale mode. To exit descale mode, press and hold both the Espresso and Lungo buttons together for 6 seconds.

If this didn’t fix the issue, it is possible your machine has overheated. Simply unplug it and let it rest and cool down for at least 30 minutes. If the lights are blinking very fast, it is possible there is an electrical fault with your espresso machine. In that case, you should unplug it and contact Nespresso customer support.

Nespresso Pixie Red Light

nespresso pixie red light
Nespresso Pixie Red Light

A red light on your Pixie is used to alert you that your water tank is empty or low. It can also be triggered when the machine thinks the capsule bin is full. You can still use your machine even if this light is on, but you may find it annoying. To fix it, try these easy steps first:

  • Remove the tank, empty it, refill it with fresh water. Use a paper towel to wipe down the connection under the water tank. Place it back on the machine.
  • Remove and empty the used capsule container. Make sure it is dry inside and around the sides by wiping it down with a paper towel. Return it to the unit.

If the red light stays on, there may be some water or steam inside the machine that is interfering with the water level sensors. To clean the sensors, unplug your machine and turn it around. On the back of the machine you should see two small squares that open up. They are to the right of the water intake, and are about an inch apart from each other. They are covered by some transparent plastic. Gently wipe off any water or steam that is covering the sensors. Also wipe the back of your water tank in case there is any water or steam there too.

If the right light turned on after you descaled your machine, it is possible that the descale cycle did not complete. The water tank must empty completely. You’ll need to run the cycle again, but you can use only water. Fill the water tank to the max line and then follow all of the steps to descale a Pixie from start to finish.

Nespresso Essenza Plus Light Alerts

The Essenza Plus is the newest of the more basic Nespresso Original machines. It has some more functionality and, as a result, some unique light alerts.

Red or Orange Light (Blinking or Steady)

There is a small LED light above the Nespresso button on the Essenza Plus; technically the light is orange but it may look red to some people. This light is used to alert you that your machine needs to be descaled. It is triggered by how many pods you have brewed since the last descale cycle. At first the light will blink. If you ignore it, it will turn steady to warn you that machine performance and coffee quality will be degraded.

  • Open the lever to eject any used capsule. Empty the drip tray and used capsule container.
  • Fill the tank halfway (about 17 oz of water) and then add one packet of the Nespresso descaling solution.
  • Place a 1L container under the coffee outlet. Turn the machine on.
  • Press and hold the Espresso, Lungo and Hot Water buttons for 5 seconds to enter descaling mode. All buttons will start blinking.
  • Press the Hot Water button only and the descaling process will start. Wait until the water tank is empty.
  • Empty and rinse the water tank thoroughly. Fill it with fresh drinking water only to the max line.
  • Perform the Hot Water button to start a rinse cycle to remove any residue from inside the machine.
  • Once the tank is empty, fill it up again and press the Hot Water button to start a second rinse cycle.
  • The machine will shut off automatically when the second rinse cycle is complete.

If the red or orange light stays on after you have completed a descale cycle, it is possible that it did not complete. It is very important that your water tank is filled the MAX line. If it isn’t, the light will stay on. Try running through the descale cycle again, this time using only water and no solution. Remember, you have to run the rinse cycle twice.

How To Descale Essenza Plus

Three Lights Flashing

When your three beverage buttons are blinking, it means your Essenza Plus has overheated. Let the unit rest for a few minutes. The lights should stop blinking. If they don’t, unplug the machine and then plug it in again. If the lights are still flashing, contact Nespresso support. When this happens repeatedly, it is a sign of a problem with the internal thermo component.

All Four Lights Blinking

All four lights will blink from front to back while the Essenza Plus is going through a firmware update. This usually takes a few minutes to complete. You won’t be able to use the machine during this time. When the update is done, the espresso machine will stop blinking and turn off.

One Touch Order Button Orange Light

An Orange LED light on the Essenza Plus is related to the One Touch order functionality built into the machine. It is usually triggered by a failed order. If you already have another order in progress with Nespresso, your order will fail until the previous order ships. If you don’t, it is possible that your machine has lost the connection with the app. Check two things:

  1. Open up the Nespresso app to confirm that your Essenza Plus is paired with your phone or tablet and that it is connected to WiFi.
  2. Confirm that you have configured an order template and linked it to the machine via the app.

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